Privacy Policy

Effective Date: 08/05/2025
Business Name: ECS – Estimating & Construction Support Pty Ltd
Location: Unit 1 / 1–5 Elayne Street, Underwood QLD 4119
Contact Email: admin@eandcs.com.au

Introduction

ECS – Estimating & Construction Support Pty Ltd (“ECS”, “we”, “our”, “us”) is committed to protecting your privacy. This policy outlines how we collect, use, store, and disclose your personal information when you use our website (www.eandcs.com.au).

What Information We Collect

We only collect personal information that is necessary to provide you with our services or respond to your enquiries.

Through our contact form, we collect:

• Full name
• Email address
• Subject of enquiry
• Message content

This information is voluntarily provided by you when submitting a form through our website.

Use of Information

We use the information you provide to:

• Respond to enquiries or contact requests
• Improve our services and communication
• Maintain a record of correspondence

We do not use your information for marketing or promotional purposes.

Website Analytics and Cookies

Our website uses Google Analytics and associated tracking tags to help us understand user behaviour and improve our content and user experience.

Google Analytics may collect anonymised data, including:

• IP address (masked/anonymised where possible)
• Browser type and version
• Device and operating system
• Pages visited and time spent on each

Additionally, some cookies may be used for functionality, such as:

• Embedded map services (e.g. Google Maps)

You can control or disable cookies via your browser settings. At this time, our website does not display a cookie consent notice, though we may implement one in future updates.

Third-Party Services

We may use third-party services such as:

• Google Analytics
• Google Maps (for embedded location)

These services may collect, use, or store information in accordance with their own privacy policies.

We do not share or sell your personal data to third parties.

Data Security

We take reasonable steps to protect your information from loss, misuse, and unauthorised access or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the security of your data transmitted through our website.

Your Rights

You may request access to or correction of your personal information by contacting us at the email address below. We will respond to all enquiries in accordance with applicable privacy legislation.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.